Shipping policy
Shipping Policy – Manara Lighting
Last updated: 24th September 2025
We are committed to delivering your order promptly and safely. Please review our Shipping Policy before placing your order.
Processing Time
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Orders are typically processed within 2–4 business days after payment confirmation.
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Custom or bulk orders may take longer; we will inform you of estimated timelines.
Delivery Time
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Standard delivery within India: 5–10 business days depending on your location.
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For remote or difficult-to-access areas, delivery may take longer.
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We currently ship only within India. (Update this if you plan to ship internationally.)
Shipping Charges
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Shipping charges are calculated at checkout based on the delivery address and order weight/size.
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Free shipping offers (if any) will be clearly stated on the product or at checkout.
Order Tracking
Once your order is shipped, we will send you an email or SMS with the tracking number and courier details.
Risk of Loss
All items are shipped via trusted courier partners. Risk of loss passes to you once the order is handed over to the carrier. Please inspect your package on arrival and notify us immediately if there are any issues.
Delays
We are not responsible for delays caused by courier companies, weather, customs, or events beyond our control. However, we will do our best to assist you in tracking and resolving shipping issues.
Damaged or Lost Packages
If your order arrives damaged, missing, or incorrect, contact us within 48 hours of delivery with photos of the package and product.
Contact for Shipping Issues
For any shipping-related queries, email manaraltdlko@gmail.com or call +91 8953652667 / +91 8052399123.